Cancellation Policy



Please note that cancellation charges may be applicable as per our Cancellation and Refunds Policy

Cancellation Policy :


Booking cancelled 7 days prior to arrival will carry 10% retention charge of the total booking amount.

Booking cancelled within 7-3 days of arrival date will attract 25% retention charge.

Booking cancelled within 3-2 days of arrival will attract a 50% retention charge.

Booking cancelled less than 48 hrs of arrival date will carry 100% retention charge.

No show will carry a 100% retention charge. Terms and Conditions:

Booking is non-transferable.

Chhattisgarh Tourism Board reserves the right to cancel the advance booking in exceptional cases and unavoidable circumstances.

Reservation will stand cancelled if the tourist fails to avail of the accommodation within 12 hours of his scheduled time of arrival in the unit.

Reservation will however be continued if the tourist is able to inform the manager of the unit about his late arrival. Late arrival will not exempt the tourist from paying the full tariff.